Archive for January, 2010

What Your Physical Media Said About You

Monday, January 25th, 2010

There was a sense of freedom when I digitized our last CD. I felt liberated. No more scratched discs. No more lost cases. Living without CDs has hardly inconvenienced me. If anything, I may actually listen to more music now.

But what I didn’t anticipate was the social consequence. I was used to scanning my friends’ rows of CD cases to see what was new or different. It was a way to learn about new music and about them. The iTunes-organized digital music that replaced my CD collection was more convenient and practical but so much less social.

The Kindle and Apple’s rumored tablet promise more of the same. I’ll be able to take my books, magazines and newspapers anywhere but they’ll be totally private. If I feel like claiming I’m reading Faulkner but secretly it’s Dan Brown no one would know looking at my bedside table.

I have no doubt that I will love how the next generation of eBook readers makes my personal library portable but I know I’ll miss the ladder I will, now, never need.

Media Pay Walls and Bottled Water Lessons

Monday, January 18th, 2010

New York magazine is speculating that NYTimes.com is headed toward a metered pay wall system. The system, according to New York Magazine, would allow users to read a certain number of articles for free before they are forced to pay.

UPDATE: The New York Times has made it official that they will charge for Online Access.

In essence, news, which readers spent decades paying for and then a decade not paying for, would suddenly have a price tag again.

It would seem to be a difficult challenge to convince readers to pay for something that was free only recently and is free elsewhere — except that this is hardly a new idea. Bottled water companies have been incredibly successful doing just that.

Tap water had been practically free for decades when bottlers started pouring it into plastic containers and selling it for prices much higher than milk or gasoline.

So how could this model help media companies?

  • Focus on readers’ fears: Bottled water is trumpeted as cleaner and safer than tap. News companies like the Times need to convince users that all information is not equal. The Times is better sourced and more trustworthy than its rivals.
  • Pump up the benefits: Bottled water was prompted as a healthy alternative to soft drinks and coffee. Media companies can focus on the value of informed citizenry and the economic advantages of keeping up with the news.
  • Preach portabilty: You can grab water on the go and take it anywhere. Media companies need their information to be available on any device, anytime and anywhere. Charge for information on new devices and platforms. eBook readers, smartphones and tablets can all be new revenue streams because readers don’t have an expectation of free content — yet.
  • Emphasize the brand: Water from Fiji probably doesn’t actually taste that much better than tap water. Media companies like the Times and the Wall Street Journal are luxury brands but don’t really portray themselves as such. These companies need focus on showing their products as status symbols.

It will take more than just marketing, but it could be possible to get people to pay for news and forget that they ever minded paying.